Manage Decline Reasons - Admin Only Function

The Manage Decline Reasons menu option allows you to add and remove candidate decline reasons from the candidate profile page. Each decline reason can be specified to each client so you can add specific reasons for declining the candidate based on specific client details.

The top left shows the defaults that are set for all clients (which can be customized by reaching out to support) or you can use the drop-down to specify certain client's decline reasons in the menu. You can also choose to see Inactive decline reasons from the second drop-down. Active is set as the default.

To create a new decline reason click on the Add New Decline Reason from the top right.

From here you'll see the pop-out for adding the criteria for the new decline reason.

Each of the fields with a red asterisk (*) is a required field and must be completed to save the new decline reason information. 

Client: [drop-down selector]

Category: [drop-down selector - Used to categorize the type of decline reason]

Decline Reason: [free text field] 

Once all the information has been added you can click on the Add Decline Reason to populate the new one for selection on the candidate profile.